SUPPORT >
NetAdmin Tutorial:
These are
the Category headings inside Netadmin. Click on one of them
to learn the features available through each one.
Home
Web
Email Management
Account
Feature Management
Home
> Home
Page: This will bring up your index.htm(l) page or the front page
of your site.
> Profile:
This is a handy tool to edit and create web pages in your account.
> Logout:
Logs you out of Netadmin.
Web
> Web Statistics: Allows
you to view your monthly, weekly, daily, and hourly stats. If you
desire to delete your stats you can contact support@prohosting.com and the technical
support team will be glad to carry that out for you upon verification of site
administration. Once the stats have been deleted you can start anew
by clicking on the "generate stats" button. You can also view your stats
by going to http://your_domain_name.com/stats To
password protect stats please refer to the link to "change password.
> Raw
Web Logs Admin: This is an empty feature, replaced by Fileman. However
the link within netadmin provides detailed information on how to download this
data.
> CGI Syntax
Checker: This utility will allow you to check the syntax
of a Perl CGI script. It will not fix the problem, it will just tell you where
the syntax errors are. It will also give you the line number where it found
the error. Due to limitations in the PERL debugger, it will sometimes say the
error is on one line, when actually the error might be a line or two above or
below the line number it gives you. It is in your best interest to run the program
after every "fix" you perform. Below are some terms you will need
to be familiar with.
-
File
does not exist. If you are sure that this
file is there then it is most likely that you have the
path incorrect. For example: index.html and
index.HTML. If the browser is looking for index.html
and you named it index.HTML the file will not be found
and therefore the error "File does not exist" will be
recorded.
-
Premature
end of script headers. 99% of the
time it means the permissions are incorrect. For
cgi scripts they should always be set at 755....never
644 or 777. If you receive this error on a cgi script
it most likely means your permissions are set at 644 (the
default value when uploaded).
-
Failed to open log file/permission
denied. This usually means that you uploaded a file and saved it
in BINARY, but cgi scripts should be saved in ASCII. The way to fix this
is to simply resave it in ASCII.
> Domain
aliases: A domain alias is a domain name that points to the same website
as your main domain. i.e. www.my_domain.com is your main domain name,
www.other_domain.com is an alias that
when you call for either site, your same home page appears in your browser.
> SubDomains:
Subdomains are different from domain aliases. A subdomain will bring up
a completely different website from the main domain. As a subdomian www.other_domain.com will not point to www.my_domain.com. It will instead bring
up its own website. A subdomain is a subdirectory of the main domain but
it will not show that it has anything to do with the main domain when brought
up in a browser. Essentially a subdomain would be www.my_domain.com/other_domain.com
but it would never show that in the browser. It would just be www.other_domain.com. In order to add a subdomain
you need only add the name in the blank provide such as other_domain.com and
then you can choose the name of the directory it will point to or it will automatically
add the directory name for you if you choose not to add the directory yourself.
Make sure you specify on the right hand side if you will be transferring the
name or registering a new name. You are responsible to register the name if
it is a new name. You also have the option to add a vanity domain, this is word.my_domain.com
so essentially you can choose any word followed by a period and attach it to
the front of your domain name, or infront of prohosting.com
> Search
Engines: This feature allows you to submit your site to Thousands
of search Engines. You must first purchase search engine submission credits
from the "Account Upgrade" section of netadmin. Once you have credit
you can enter this link and create a submission profile. Here you will enter
key words, and url's.
Email
Management
> Check
Mail: You can check any of your email accounts by typing in the user
name and inserting its password. The default settings in this online email
client does not download mail automatically. You need to set that option up
in your settings. Also, you should make sure the time zone settings are set.
See the email tutorial for detailed information.
> Add Email:
It is here that you can set up new email address. You only need to add
the name of the account (i.e. john) and the extension (i.e. @my_domain.com)
will be added automatically. You will then need to add the password you
wish to use to check the mail. You can also create alias accounts and autoresponders
here.
> List/Modify/Delete
Email: Here you can list the email accounts to change passwords,
edit forwards, and autoresponders, and also delete email accounts. To change
a user name you need to delete the account all together and re add it with the
add email option.
> Mailing List Manager: EZ Mailing
List Manger. It lets you send the same email to as many people on your list
as you would like. Click on create and make a name and address for
the list. Specify which options you would like and then click on "Create List."
Then choose the list and click on "edit" and add the necessary subscribers
and moderators. Here is what each of the options does:
Archived: "Ezmlm
will archive new messages"
Block archive: "Only
moderators are allowed to access the archive"
Digest: "Set up a
digest list to disseminate digest of the list messages"
Prefix: "Outgoing
subject will be prefixed with the list name"
Guard Archive: "Archive
access requests from unrecognized SENDERs will be rejected"
Help subscription: "Subscriptions
do not require confirmation by moderator"
Indexed: "Indexed
for WWW archive access"
Jump off: "Unsubscribe
does not require confirmation by moderator"
Kill: "Posts from
addresses in dir/deny/ are rejected"
Subscriber List:
"Remote administrators can request a subscriber list"
Message Moderation:
"All incoming messages are moderated" (most commonly used)
Text Editing: "Allow
remote administrators to edit files in dir/text/"
Others rejected:
"Posts from addresses other than moderators are rejected"
Public: "List will
respond to administrative requests and archive retrieval"
Service Request Address:
"Process commands sent in the subject to local-request@host"
Remote Admin:
"Enable remote adminstration of the list"
Subscription Moderation:
"Subscriptions to the main list and digest will be moderated"
Trailer: "Add a trailer,
or footer, to outgoing messages"
User Posts Only:
"Posts from unrecognized SENDER addresses will be rejected" (this will counteract
"message moderation"
It is unecessary
to provide paths. You only need choose which options you need. To
add subscribers to the list you only need to click on "subscribers" and add
the address. If you have a large list of email addresses to add to the
list you can create a .txt file that has all of the email addresses you need
to add and then you can click on "Browse" and find the file on your computer
and add it to the list. That way you will not have to add every email
address individually. A moderator is the person that will manage the mailing
list. If you list yourself as a moderator any mail sent to the mailing
list will first go to your email address asking you if it is okay to send out.
By responding to the confirmation email the original email will then be sent
to the everyone on the list. It is a good idea to set yourself up as the
moderator and no one else so as to prevent spam.
Account
> Preferences:
Toggles advanced email features such as autoresponders and alias features. Also
turns drop downs on and off in email. Check here first when email features do
not display when creating email accounts and options.
> Change
Password: You can change your account password for all functions (netadmin,
Front Page, fileman, MySQL, EZMLM, Web Stats) or you can specify for which function
you would like to change your password. When you get a login error when
attempting to login to ftp, Front Page, or MySQL you should always
reset your password before contacting support. Most login problems have to
do with a faulty password.
> Billing
Statement: Displays your billing record. How much you paid
and on what date you paid it. For any questions in this area please contact
the billing dept. 801-226-5252 or billing@prohosting.com
> Edit
Profile: Allows you to update your personal information to avoid any
billing problems and to help us keep a current email address and phone number
so we can contact you. To change the administrative contact please contact the
support office to make the request.
> Account
Upgrades: In this feature you can purchase more options, disk space,
domain registration credits, mailing lists, subdomains, and much more.
> Change
Credit Card: This is a direct link to our secure Credit Card form.
Here you can change the credit card billed on the account at any time.
Feature
Management
> File Manager:
Short for File Manager. You can upload files, create directories, delete
files, remove directories, change permissions, view your pages, edit existing
pages, password protect directories, and view how much disk space you have used.
To view a page you need to click on the actual image or folder next to
the name of the file or directory. Here is a brief over view on how to
use fileman:
-
Uploading:
At the bottom of the page you can click on the "Browse" button and search
for the page you would like to upload. Once you find it you then type
in the name of the file and click on the "Upload" button.
-
Creating
directories: At the bottom of the page find the button
that says "Make new directory" and type in the name of the new directory
in the space provided and then click on the button.
-
Deleting
directories and files: For directories click on the tab at
the right of the directory that says "rmdir." For files click on the
tab at the right of the file that says "delete."
-
Changing
permissions: At the right of each directory and file in light
gray letters you will see something such as "rwxr-xr-x." Those
are the permissions. To change permissions simply click on it.
Permission values are as follows: r = 4, w = 2, x = 1. rwx = 7.
rwxr-xr-x = 755. The "r" means read, the "w" means write,
and the "x" means execute. Permissions for files are usually set to
rw-r--r-- (644) and directories are usually set to rwxr-xr-x (755). Both
files and directories in the cgi-bin should be set to rwxr-xr-x (755).
As you can see the permissions are divided into three different groups:
7,5,5 and 6,4,4 for example.
-
Viewing
your pages: To view your pages you can click on the image next
to the file name. By clicking on the file name you will not be
able to see the page.
-
Editing
existing pages: To edit your pages you need to click on "edit"
at the right of the file you wish to edit.
-
Password
protecting directories: To password protect a directory you
need to click on "pass" at the right of the directory you wish to password
protect.
-
Viewing
how much disk space you have used: At the top right side of your fileman
you will see "Disk usage" highlighted and underlined in blue. Click
on that link and it will tell you how much space you have used in kilobytes.
> Domain Management
: This utility allows you to renew currently registered domain names
by using the account upgrade to add domain registration credits, and storing
them here for renewals. You will need to contact the billing dept to have the
credit used for renewal.
> Ecommerce
Management: We are currently rebuilding our Ecommerce package, look
here for updates in the next month.
> Database
Management: Welcome to the PHPmyAdmin login for the MySQL Database.
Here you can create tables, upload .txt files for your database, and pretty
much administer all peramaters of the Database. As a helpfull hint, don't forget
to index your tables.
> DNS Management: This utility offers you the functionality of editing your DNS record
at Prohosting. You can create new A-Records, change your MX records, and even
redirect to new Name servers.
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