SUPPORT > FileZilla FTP Tutorial:
Step 1 - Put in the FTP server Host Address - It will be
something like ftp.your_domain.com or the permanent adress for your
site: ftp.your_domain.com.phtemp.com
Step 2 - Enter your FTP account username in the next field. By default, this will be the a00XXXXX number which is the same as your account number. In the following field, enter your FTP password.
Step 3 - Click the Quickconnect button
Step 4 - You should now be connected to your web server and be able to drag and drop files in and out of the folders.
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